Core Systems Think Tank
- Dates TBD

Venue TBD, Chicago, IL

Core Systems Projects

The insurance industry is increasingly utilizing new solutions to build revenue, increase business and improve client relations. Lately, property & casualty and life & annuity insurance CIOs and technology executives, despite the economic downturn, have been turning to core systems solutions to achieve a new level of efficiency in their policy administration, billing and/or claims departments. Innovations around core systems solutions have made them more valuable than ever to insurance organizations, making it imperative that insurance technology executives stay up to date on the latest core systems topics and trends.

This CIO Think Tank will discuss:

  • Benefits and challenges of implenting a core systems solutions
  • Using metrics to measure core syst project success
  • Evaluating and choosing a core systems vendor
  • Risks and benefits of running core systems in the cloud

 

Core Systems Think Tank Agenda
9:30AM – 9:45AM:  

Breakfast and Opening Remarks
9:45AM – 10:30AM:  

Keynote Speech Presentation

Measuring Success in Core Systems Projects

Without metrics, any project is at risk of being judged a failure on the basis of a political, budgetary, leadership or other change, regardless of whether it deployed the anticipated capabilities within the anticipated price and time. Insurers need to set and communicate goals, and pro-actively manage and communicate progress against these goals throughout the life of the project as well as after the project is completed.

This session will look at solutions and strategies, and discuss both benefits and challenges of some commonly used metrics.
10:30AM – 10:45AM:  

Networking Break
10:45AM – 12:15PM:  

Executive Roundtable Discussion

Vendor Partnership Management

Core systems projects are resource intensive and challenging, in part because they require a true partnership between the insurer and vendor. Goals, practices, communications styles, project management approaches, incentives, and even personalities all need to be tightly aligned. This session will focus on best practices in managing the vendor relationship during implementation, testing, deployment, and post-deployment of a project.
12:15PM – 1:00PM:  

Focus Group on Innovation

Improving Product Development Flexibility

There is a crucial need for insurers to improve product development flexibility to enter new niches in a softening market that continues to push towards commoditization. This session will discuss how organizations can improve product development to pursue new opportunities, or simply to accommodate shifting customer preferences.
1:00PM – 2:30PM:  

Networking Lunch and Closing Presentation

Core Systems in the Cloud

Many articles have been written in the past few years about the emergence of cloud computing; however, most are long on generalities and short on specifics. In addition to defining cloud computing (versus software-as-a-service, ASP, hosted solutions, etc.), this session will focus on leveraging the cloud for core insurance applications, as well as key items to consider such as security, risks, benefits, etc. It will also highlight key factors needed for core systems to succeed in the cloud.